*It was easy to learn of I-CART's services and arrange for an intervention.
*I-CART responded quickly to a request for help.
*I was treated with respect and my rights were observed.
*My confidentiality was maintained and protected.
*I-CART volunteers acted in a professional manner.
*I found the intervention helpful to my situation.
*The written information and referral sources provided were useful.
*I-CART volunteers were careful to design and co-ordinate an intervention to meet the specific needs of our group.
*I would seek services from I-CART again if needed.